CHERRY HILL, NJ, FEBRUARY 3, 2023 — MRS is pleased to welcome Drew Anderson to the company as Chief Operating Officer. With nearly four decades of experience, Anderson is a well rounded asset with a diverse background in the industry. He got his start as a collector, working at agencies as well as running internal collection operations at large financial service companies. Most recently Anderson served as Senior Vice President of Business Development/Client Relations at NeuAnalytics.
Co-CEO Saul Freedman said, “Knowing Drew for several years as a peer in our industry, his track record of success, and stellar reputation, I knew that he would be a perfect fit to join our Executive team.”
Anderson said, “I couldn’t be more excited to join such a great organization. When Saul and Jeff invited me to join MRS it was an easy decision. MRS is the leader of only a handful of agencies who continue to invest in the infrastructure, analytics, and strategies necessary to make it a success. My goal is to put MRS in the best position to help their clients now and in the future.”
Jeff Freedman added, “We are very excited to welcome Drew to the MRS Team. He has a wealth of knowledge and experience and has successfully managed large operations in both first and third party collections for many years. As an agency that has led the way in combining traditional and digital collection strategies, Drew’s passion for innovation and his natural leadership make him the perfect fit for MRS.”
Additionally, to further develop synergy between Operations, Client Service, and Customer Service, Kelly Feoli has been promoted to the role of Chief Customer Officer. Jeff Freedman said, “Kelly has demonstrated throughout her tenure with MRS that she has the passion and the determination to succeed. To have started as a collection agent and risen to the position of Chief Customer Officer is a testament to her character, unwavering drive, and commitment to excel. We have seen Kelly’s incredible impact on all of our operational processes and strategies and we are excited to see her now in this critical role.”
Saul Freedman added, “I have witnessed Kelly excel in every role she has held at MRS, from a driven agent 11 years ago, to her most recent promotion to Chief Customer Officer. We couldn’t ask for a more qualified executive to be the face for every one of our valued clients.”
“I am so grateful that MRS has seen my potential every step of the way, providing me with the personnel and tools to accomplish my goals and flourish in new roles. As Chief Customer Officer, I look forward to working with our wonderful business partners and exceeding our customers’ expectations,” said Feoli.
ABOUT MRS BPO, LLC
Founded in 1991, MRS has served the accounts receivable management needs of companies within the Financial Services, Governmental, Student Loans, Telecommunications, and Utility sectors for 32 years.MRS BPO, LLC is a full service accounts receivable management firm based in Cherry Hill, New Jersey. The company’s unique combination of experience, technology, and compliance management processes allows them to provide industry-leading debt recovery solutions while enhancing their client’s brand and reputation. For more information on MRS BPO, LLC, visit them online at http://www.mrsbpo.com.